The whole experience was comforting to reassuring. I broke 2 teeth & was not in the best frame of mind. Tracie:front desk, was very pleasant, professional & accommodating. Brought the wrong insurance card but she took it in stride. Courtney: dental hygienist/tech was very bubbly. Her friendly chatter kept my mind off my situation. By the time Dr Ku came I was relaxed thanks to Courtney. (I am a nervous wreck every time I go to the dentist bcuz of a prior bad experience).
Dr Ku was very professional, & reassuring. Patiently he explained all my options so much so that I clearly understand what I am facing. No pressure, no sales talk. I like that!! Excellent experience: from phone to consult!